SEAFARERS ( application forms, resumes, CV’s )

My name is Alena, I am 23 years old, I live in Moscow. I have a secondary professional education and a higher legal education (MSLA im.Kutafina). In December 2020, she passed advanced training in the direction of training "Customer orientation and impeccable service"at the Federal State Educational Institution of Higher Education (MIIT). In August 2021, she received the certificate of STCW ' 95 and the School of Stewards “Marina-School” (silver service, room cleaning and laundry services, sommelier). I also have a good command of English at the B1 level, I have a good and confident command of all basic computer programs and office equipment. He has experience in the service sector (waiter, bartender-cashier, hostess, administrator), hotel service (hotel administrator). The last place of work in JSC Russian Railways in the position of "administrator of the Business hall". My duties included: 1-organization of staff work and control over their execution; 2-maintaining cleanliness and order in the workplace; 3-control of the sanitary and technical condition of the premises; 4-informing customers about the service in the Business Hall; 5-to carry out cash operations in the "VIP-Hall" automated control system, Exit from the waiting room and the terminal about payment and loyalty cards; 6-ensuring the safety of cash during the shift; 7-control update of buffet dishes; 8-conducting briefing and training of personnel at work; 9-compliance with the order of registration of BZ clients; 10-implementation of the service delivery plan; 11-realization of the sale of additional services and services; 12-interaction with other departments of the organization, suppliers, etc.; 13-acceptance of delivery of goods, carrying out inventory; 14-maintaining cash registers and reports. My experience in administration is of a long nature. I start working with confidence and perform it well, I cope well with working in multitasking mode. There is a goal to go further and develop in the field of restaurant service and maintenance, since I have been working in this field since I was 14 years old.